Community Care

NBBC Community Care Team

"Helping our church care for others"

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WHAT WE DO

Our team of volunteers provides practical care and support to anyone in need – regardless of whether they are part of our church community or not.

HOW WE HELP

We can provide short term assistance in 3 key areas; 

  • Transport (eg: transport to/from church, medical appointments or shopping)
  • Help at Home (eg: gardening, cleaning, simple home maintenance or cooking)
  • Companionship (eg: conversation over coffee or walking)

All our support is subject to our volunteer’s capacity and availability – and there may be times where we are unable to help.

Please note we are unable to assist in other areas including child minding, food hampers and financial support. 

Our church also has a separate ministry which can provide meals to people in need. For information on this please email admin@nbbc.org.au or call 08 9448 7018.

In addition – we also maintain an up to date list of external service providers who can assist in other areas. 

HOW TO REQUEST SUPPORT FROM US

If you, or someone else you know, is in need – we’d love to help if we can!

Please firstly consider how our team might be able to assist in one of our 3 key areas above. This may involve having a conversation with the person you know is in need, and deciding together how our team can best support them.

Then please take ~10 minutes to complete our simple online form, and we will review your needs and come back to you within 1 week.

FREQUENTLY ASKED QUESTIONS

Apart from your 3 key areas, are you able to assist in any other ways?
Unfortunately not. As a volunteer-run ministry, we have chosen to offer support in 3 key areas only;

  • Transport (eg: transport to/from church, medical appointments or shopping)
  • Help at Home (eg: gardening, cleaning, simple home maintenance or cooking)
  • Companionship (eg: conversation over coffee or walking)

This decision has been taken based on a number of factors – including our volunteer’s skills and capacity, and where we feel we can make the most practical difference. 

However, we do maintain a list of external service providers who may be able to offer assistance in other areas.

What times and days are you able to provide the support?
Our volunteers have a wide range of availability – including on weekends. Our online form will ask you to be clear on the times, days and frequency that the support is required (please be as flexible as possible). We will then try and match your needs with some of our volunteers who can assist.

What areas of Perth can you provide support in?
Our volunteers will try to be flexible, but in general we can provide support in and around the northern suburbs of Perth.

How long are you able to provide support for?
All support provided by our volunteers will be short term in nature, generally coming to an end after a few visits.

Our support is not designed to replace or duplicate longer term services offered by government or community organisations (including Home Care Packages and the Commonwealth Home Support Programme). 

If there is a continuing need that we cannot meet, our volunteers will do their best to suggest an external service provider from our list who might be able to help. 

Can I email my request through or ask you to call someone I know who is in need?
In order for us to assist, we do ask you to first take the time to consider how we might be able to support you or the person you know in one of our 3 key areas. 

Then please let us know by completing our simple online form.

This method allows us to direct more of our volunteer resources to providing practical care rather than to triaging cases & administration.

Thank you for your help in doing this!

Can I complete the online form on behalf of someone else in need?
Absolutely, we simply ask that you obtain their consent first. 

We also ask that you complete the form together with them so that we capture all the necessary information up front.

Do I have to be a Christian or interested in Christianity to request support?
No. Our volunteers all have a Christian faith, but we provide support and care to people from all walks of life irrespective of things like faith or worldview. 

Our volunteers may offer to share their faith or pray with people, but we never apply pressure to anyone who is not interested to do so.

How do you handle my private information?
All the information you share with us is stored securely on our church’s Microsoft cloud accounts. It is accessible only to the volunteers and/or church leaders who are involved in providing the support. 

What safety precautions do you have in place?
All our volunteers are screened by the church and hold a current Working with Children Check and WA Police Clearance. 

Our volunteers generally provide support in pairs for safety and accountability purposes.

Do you have a policy on gifts?
As part of our desire to be completely transparent, our volunteers cannot accept any gifts. To avoid embarrassment we ask that gifts are not offered, as they will be politely declined.

I’d love to volunteer with this ministry. How do I get involved?
If you attend North Beach Baptist Church – we would love to hear from you. Please contact us via email – communitycare@nbbc.org.au

Further questions?
If you have a question or concern that has not been answered here, please feel free to email us at communitycare@nbbc.org.au.

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